FAQ

Where can I purchase tickets?
You can purchase tickets in 1 of 5 places:

  • Ticketmaster.com. Ticketmaster is the only site with verified tickets (including resale tickets). Problems with tickets purchased from another site will be denied access
  • BCU Box office:
  • FAMU Box office:
  • Amway center box office:
  • *Game day only* Camping World Stadium box office.

Which side is my team?
BCU is on the West side (Home team) and FAMU is on the East side (Away team)

What sections are the bands in?
BCU band will be in section 145, FAMU will be in section 119.

What seats are under an overhang?
West side: Sections P31-P37 rows N and above. Sections P29 and P39 rows M and above. Sections P28 and P40 rows G and above.
East side: Sections P05-P11 rows N and above. Sections P03 and P13 rows M and above. Sections P02 and P14 rows G and above.

What do I get with an Indoor Club ticket?
Complimentary food and drink, access to climate controlled club area with tables and TV’s showing the game.

Are my club seats inside?
Your club seats are outside in regular stadium seats. With your ticket you will get a wristband that will give you access to the club.

Where do I get my club wristband?
Show your club ticket at the tables inside of premium gates B and E to pick up your wristband.

Can I watch the game from inside the club?
You can see field, but area is not designed to be a viewing area. TV’s will have game on.

Where can I purchase parking?
Parking can be purchased online at floridaclassic.clickandpark.com

Why are some parking lots numbered and some are lettered?
Numbered lots are on the east side of the stadium while lettered lots are on the west side of stadium

Which lot is the ADA lot?
Lot 10 is the ADA lot. Lot 11 is ADA overflow

Which lot is the RV lot?
Lot 7 is the RV lot.

Is the terrace (200 level) open?
The terrace level will not be open unless the field level and plaza levels are completely sold out. If the terrace is opened, it will be east side only and $27 per ticket.

Will my seat be a chair or a bench?
All seats in the field (100 level) and plaza (P level) are chair back seats. The terrace (200 level) seats are benches.

Will my seat have a cup holder?
If you are in a club seat, then you will have a cup holder. In addition, sections 105, 106, 110, 111, 131, 132, 136 and 137 double letter rows and P06, P10, P32, P36 rows D-J also have cup holders.

Where are the ADA seats located?
ADA seating is all seating in row “WCC” field or plaza level.

How many companions can one have with an ADA ticket?
You can have up to 3 companions in the ADA row with you

What are the companion seats like?
Seats for companions are portable plastic chairs

Where are the 100 level ADA seats?
Field Level (100 Level) ADA seats are the 1st row off of the field. The row is raised 5ft above the field so there is no issue seeing over players. You will access this row via ramp near sections: 101, 115, 127, 141.

Where are the Plaza Level ADA seats?
Plaza Level (P Level) ADA seats are on the concourse that separates the field and plaza level. You will access this level via elevators inside of gates B and E.

Are the ADA seating areas protected from sun/rain?
No, the ADA seats are not covered. However, in the plaza level, there is a covered concourse roughly 10 feet behind designated ADA seats.

What if I am not in a wheelchair but have limited mobility?
The limited mobility row is row EE all around field level of stadium. You will access the plaza level concourse via elevators or escalators, find section, and walk down 1 step to row EE.

Do we rent wheelchairs?
No

CLEAR BAG POLICY

To provide a safer environment for the public and significantly expedite patron entry at the Florida Blue Florida Classic, Florida Citrus Sports will implement an NFL-style ‘clear bag’ policy that limits the size and type of bags that may be brought into the Camping World Stadium.

We strongly encourage fans to not bring any type of bags, but have outlined which types of bags are permissible.

Fans will be able to carry the following style and size bag, package, or container at stadium plaza areas, stadium gates, or when approaching queue lines of fans awaiting entry into the stadium:

  • Bags that are clear plastic, vinyl or PVC and do not exceed 12″ x 6″ x 12.”
  • One-gallon clear plastic freezer bag (Ziploc bag or similar).
  • Small clutch bags, approximately the size of a hand, with or without a handle or strap can be taken into the stadium with one of the clear plastic bags.

An exception will be made for medically necessary items after proper inspection at a gate designated for this purpose.

Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, cinch bags, luggage of any kind, computer bags and camera bags or any bag larger than the permissible size.

Fans will continue to be able to enjoy their tailgate activities in the parking lots and to do so with greater safety and the knowledge that their entry into the stadium will be smoother and faster. They also will continue to be able to carry items allowed into the stadium, such as binoculars and smart phones.

Clear Bag Web

 

Why has this bag policy been adopted?
Public safety and stadium security policies are reviewed each year as we look for ways to improve them. These proactive measures are meant to enhance safety inside the stadium and speed the security screening process for all fans to ensure an enjoyable experience as we strive for a safe and secure environment.

Are other venues limiting bags or doing enhanced screening?
Yes. A clear bag policy has been adopted by numerous college stadiums, the NFL and other venues that host other entertainment events. The limitations on bag size and style is a further enhancement for safety.

How does the new Clear Bag Policy improve public safety?
The clear bag is easily and quickly searched and greatly reduces faulty bag searches. It also supports the Department of Homeland Security’s “If You See Something, Say Something” campaign.

How does this make it more convenient for fans?
This will enable us to move fans through our security check points much faster. A standard size bag eliminates the need for bag templates to check bag sizes. It will allow stadium staff to be more efficient and effective in checking bags that are brought into the stadium. Fans will also enjoy an improved sense of safety.

How many bags can each person bring into the stadium?
Each ticket holder can bring in one large clear bag, either a one gallon Ziploc-style bag or the 12” by 6″ by 12″ clear bag, plus a small clutch. The larger clear bag must be a standard 12″ by 6″ by 12″ bag made of clear PVC vinyl and is easily searched. The one-gallon Ziploc style bag is readily available, inexpensive and easily searched. The small clutch allows privacy for small personal items and is easily searched.

Can fans carry cameras, binoculars, smart phones or tablets separately from what they put in a clear bag?
Yes. Binoculars, a phone or approved cameras can be carried into the stadium so long as it is not in its own bag. This is not a further restriction on items that fans have been able to bring into the stadium. It is only a restriction on the type of container used to carry approved items.

Have the prohibited Items changed as well, with this new bag policy?
No. All permitted and prohibited items remain the same as last season, other than bags that do not meet the new Clear Bag Policy. For a list of allowable and prohibited items, visit the Camping World Stadium website here.

Are seat cushions allowed to be carried into the stadium?
Yes. Soft, flexible seat cushions without pockets may be carried into the stadium. Large traditional seat cushions that have pockets, zippers, compartments or covers are not permitted. Seat cushions that have rigid frames are not permitted.

What happens if I show up at the gate with a bag that is not permitted?
Fans carrying bags that do not comply with the Clear Bag Policy will be asked to return their bags to their vehicle and transfer their belongings to an approved clear plastic bag before entering the venue.

If I have special medical equipment I need to have with me at all times, where do I put that?
An exception will be made for bags containing medically necessary items after proper inspection at the point of entry.

Are all purses prohibited?
No. Small clutch purses, with or without a handle or strap, are permitted along with either the 12″ by 6″ by 12″ clear tote bags or the one-gallon Ziploc-style bags. This should enable you to carry the same items that you have in previous years.

What about diaper bags?
Diapers may be carried in a permissible 12″x6″x12″ clear bag. Each member of a family, including children, will be allowed to carry an approved clear bag and a clutch purse into the stadium.

Will this policy affect the ability of fans to tailgate?
No. For details on game day tailgating, visit the Camping World Stadium website here.

What can guests expect at the gates at Camping World Stadium?
Fans with approved clear bags will have their bags checked at the gates. All fans will be asked to remove cell phones, cameras, sunglass cases and other large metal objects from their pockets.

Does this mean it’s going to take longer to enter the stadium?
Camping World Stadium is making every effort to ensure that this security enhancement doesn’t slow down the process of getting into the game. Initially, as with any new process, fans may experience longer wait times. We will have extra staff on duty to help facilitate the quickest entry possible. We encourage fans to arrive at the stadium 30 minutes prior than normal to mitigate wait times.

What can I do to help get into the stadium quickly?
Arrive early, know which items are prohibited and avoid bringing a bag, if at all possible. Gates open two hours prior to kickoff.

Do I have to put everything I’m carrying into the permissible bags?
No. We are limiting only the type of bags carried into the venue, not items that you normally bring to a game. Therefore, you can carry items in your pockets or jacket (such as keys, makeup, feminine products, comb, phone, wallet, credit cards, etc.) if you choose not to put them in a clear bag or clutch. And you can carry a blanket over your arms, and binoculars and/or camera around your neck or in your hands without the case. You can use the clear bag and clutch to carry other items. You will continue to have the flexibility to bring a wide variety of approved items into the venue. Every member of your family may carry in one permissible bag.